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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2168 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 2,168 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have peace of mind that if something goes wrong that Im covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sent excellent help to install my dishwasher!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX ONE SERIES X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT PROTECTION, I AM VERY HAPPY WITH THE GEEK SQUAD PROTECTION

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Console! I had fun playing the games The graphics are amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I am extremely satisfied with the 2 Year Accidental Geek Squad Protection plan. It provides excellent coverage for accidental damage, giving me peace of mind. Highly recommended for anyone looking to protect their devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people working at the desk actually take the time and want to know what’s going on instead of dismissing the customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You guys ROCK !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only is Best Buy a great store to shop with but their online store is very easy, very refreshing, and makes me feel very safe. The fact that I was able to purchase a birthday present for my son 2300 miles away and have my daughter pick it up was just great. Then, to also offer the extended warranty makes me feel great as well. I couldn’t be more happy than I am now with your company so thank you!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs. Clark

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a two year warranty for.my xbox. It was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great and easy to work with as long as you get the right plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always there to lend a hand and help. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately had a Galaxy edition XBSX that decided to fault out, they got me in for an exchange, transfered and renewed my 2 year protection. Great fix, jist bummed that microsoft policy doesn't allow them to repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Console extended protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive stated many times warranties are worth it for peace of mind. Younger generations are used to electronics being solid and not failing often. Thats a good thing and is a plus to technology feats. That said if you buy an expensive item you cant easily replace if you dont buy an extended warranty you will be upset if the item fails. Ive learned the hardway on multie occasions. Anytime Im paying over $500 for any electronic item Im buying a warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are helpful with all questions you may have. They are friendly too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They've Never Let Me Down!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Best Buy warranty. I've had zero issues with the customer care or the Geek Squad whenever I've had to have a warranty repair. Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product I would definitely recommend to buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for consoles and controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for your gaming system. Eventually everyone will get drift on one of you controllers there is no way around it. With this protection you can set an appointment and they will either fix replace or refund. Its worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never go wrong with best buys warranty. Have had to use it twice before and best buys stands by their word to replace the item or store credit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get you some peace of mind, courtesy Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know it's technology is these days, so I'm really grateful that Best Buy has this Geek Squad support option. Really good price for 2 years of Peace of Mind to tell you what. Definitely worth the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get Geek Squad! Electronics are built like they use to be, and the pease of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy having the peace of mind of Geek Squad! ! ! !

    I would recommend this to a friend