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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2167 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 2,167 reviews
  • Rated 5 out of 5 stars

    Enjoyable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of play and set up everyone enjoys the system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like getting the Geek Squad protection for expensive purchases like this. For the less expensive purchases, I usually don't worry about it and take the risk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is always does a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice knowing that I have professionals ready to help whenever I have issues with any of my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PRODUCT REPLACEMENT If your covered product stops working, bring it in to us for a replacement. Because bad luck deserves good coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for a piece of mind for my Xbox., and now that I hear some of them came out defective I feel better

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Console Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having coverage for your gaming console is very important and I would highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get this insurance to protect my Xbox from any accidental or internal damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and amazing graphics,easy to you well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won’t buy anything over $250 without this awesome protection plan from geek squad. Totally recommend it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best accidental protection plan. We always purchase this plan with our electronics. So easy to make a claim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the piece of mind to get the item replaced. Have always been an awesome service and I always purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having peace of mind in case anything goes wrong. No worries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Had An Issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a “local geek” who has been on repeat buy calls. Outstanding service and understands what it takes to make it right the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing must have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer messed up 2 months after purchase. Best Buy Gabe is a new computer since it had literally been destroyed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back up plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan give me the piece of mind that I need when purchasing a gaming console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is important to be insured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend buying a guarantee for your new purchase it will help you in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun and exciting to play. Get game pass highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for small children. No worries about disk being damaged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to grab a protection plan just in case something were to happen as it usually does for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love knowing that if something happens to my console that geek squad is always there for protection.

    I would recommend this to a friend