Customer Ratings & Reviews

Awesome service. Awesome employees who were nice, mannerable and very helpful.

Geek squad for the win always! Super smart people working on your product and if they can’t repair they have a solution for you.

Can’t go wrong with best buy protection. We have never had to use it but I would only go to best buy to have things I purchased from there fixed.

Always buy the protection plan with a major purchase. Best Buy has the best plan I have ever purchased. I have had to use it with a prior purchase and my item was replaced with a brand new one. No hassle, no questions just simply replaced on the spot!

If you’re Clumsy and you’re gonna break it then you should probably get this

service was great! sale person helped me out with everything i was looking for.

Everything is easy to understand and set up, they will answer any questin quickly.

good purchase, my son was not happy, 100% recommended

This worked great! My PS5 died and was replaced as advertised. No issues

I feel confident that Geek Squad would be there when I need them!

I’ve not needed them with this TV, but they have been great with other items I have purchased

I forgot what i got this for but its likely i end up using it

Lady was very helpful in choosing which model ps5 to choose for my boyfriend

Geeksquad has offered me this for a great price, I can repair my ps5 anytime I have accidents with them

I rarely buy the protection plan, but I've done it from time to time. I decided to purchase it for my new PlayStation 5 because I'd seen some reviews online of the PS5's fans going off like crazy. I bought the protection from Geek Squad b/c in the past when I've purchased it and actually used it, they're fantastic about the return and replacement. No hassles. They stand behind it 100%. So while you may not ever need it, it comes in handy when you do.

excellent work by the agent , so superb n excellent.will recommend to my co -workers

They were very quick to find the best solution to the issue.

This works beautifully. Ive had it for years and i have jo complaints.

bought as a peace of mind protection if anything went wrong with my playstation 5 which was helpful since mine did not work right out of the box went back to the store and switch all is good now.

I've used this plan before a long time ago when my X-box 360 fail and I was able to get it replaced with no issues, so it was a no brainer to get this for my PS5 just in case. With all of the hardware issues and software updates these days you never when an issue will brick your console.