Customer Ratings & Reviews

Love it geek always comes through live for this helped me alot.

So glad that geek squad offers a plan like this, peace of mind

I mean, you hope you never need it but with an expensive purchase it is nice to know you are covered if something does happen! It's worth it!

Great price for this protection plan. Versus other stores, I feel best buy is the only one who truly honors each warranty

I love it, it’s amazing, Best Buy is recommended for everybody!

Haven’t used yet, but hear great reviews about it.

No problem tv look great. Sounds great. I love the Bluetooth on the tv.

The added security knowing if something goes wrong I have professionals for a few years let's me rest easy... Thanks Geek Squad...

Loved this so much , nice and all can’t wait to shop again

The agents will fix or replace the ps5 anytime within the two years if it breaks or quits working.

When I thought the console was not working I was able to bring it back and they took it back with no problems only to find out that we had to update the console in order for him to use it

I had excellent, very friendly service and I had a good taste at the store and I would buy again. Thank you

Team was great, not sure what the women’s name was but she was working downstairs by the geek squad area and I remember she had Transparent glasses, she deserves a raise

Good service and good assistance,Highly recommended

Great service. Would recommend to add to every purchase

I never buy a product from bestbuy without getting the extra coverage.

I recommend getting this! My ps5 died on me after nine months of purchasing it. I returned it to the store, and I got store credit to purchase a new console.

I like this because it is a no hassle process, will always use them

Can't say good enough things about this exchange program. They are the ONLY reason I don't go to Costco for my electronics. I have items replaced multiple times for defects and NEVER had an issue. They either repair or replace or give you the money value to upgrade if you wish. Only worth it for items over $1000 or high use items.

My ps4 broke down. It wouldn't play the game so I took it in to geek squad and they couldn't fix it. Thy gave me a whole new ps4 bundle included a game! And gave me new controller with the old one all used up. I was also in luck because my charge cord was broken and they replaced that too!! Such a good plan to get with such a big game console purchase!