Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 2905 reviews
(2,905 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geek Squad fix my appliances fast.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like to buy accidental coverage on everything I buy at Best Buy. It is very convenient and at a reasonable price. They are fast when I need them.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection for my ps5. Peace of mind that is great for the price we paid on a ps5.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad are great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely helped me with questions I had and things I needed help with. Everyone was nice and not rude or disrespectful
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was super fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I walked in and out in maybe about 5 minutes and it was amazing. I got it so fast and got home so fast to set it up and start playing.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guy’s at best buy really know what customer service is! Every time I have issues with my devices, they resolve them really quick by fixing or repairing them.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good to have it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good oportunity to insurance your equipements. I have not used it so far, but its cost benefit seems excellent to me.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can never go wrong with this. I'm glad I got it
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Repair apple watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very good treatment from the team and excellent service
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best in the business!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The warranty issues were never an issue! When the warranty says it covers something, then they 100% cover what they say
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Recommend!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t really utilized this service but it gave me piece of mind to get it when I got my ps5
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
100% protection!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend the protection plan for any big ticket electronic. I’ve had to file 3 claims for separate devices before and i was able to get 1 product replaced, another repaired free of charge , and store credit for my previous Ps5 claim.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is the absolute best, very easy to communicate with the team and they handle situations very well
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Added prote tion!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not yet had to use this, but glad i have the prote tion incase something goes wrong!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection on the PS5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing better than geek squad! I love there team and how helpful they are!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
This Is A Must For Everyone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Is A Must For Any Best Buy Consumer Doesn't Matter If It's For A Video Game System Video Games, Accessories You Need This
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
2 year warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brought for my boys PS5 luckily I haven’t had to use the service yet. Brought as a just in case.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
1
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always a good plan to have never know when something happens
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing team of people. There when you need them and can always fix the problem if you have one. And get things installed fast.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
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||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome service. Great customer service. 100% recommend
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
PS5 Assistance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hunter was amazing at how quickly he responded and handled my issue. My son will be back on fornite in no time thanks to him, and I’m very grateful for that.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend


