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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2971 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,971 reviews
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully, I havent had the chance to use my geek squad protection on this item yet. But being a person who loves technological devices I prefer going with the best protection that anyone can offer for my product and that protection is the Geek Squad protection from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looking out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great price. The investment is worth the money. If anything happens to my new console these guys will help me out and get me back on track. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth getting a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less stress for you and really useful in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend always for anything great to protect your products especially of high value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service I took my kids PS5 because they dropped it and at the moment they exchanged it for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Added Protection make me Feel better when Kids and the Option of Mishap happens. Highly recommended to get the Protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always feel the extended warranties are great especially on the more expensive items. I feel that makes them last longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet but I know it will be very useful if anything happens to my console within the next 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Except product, easy set up, great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer, the set up was very easy, even for someone not computer savvy, I am extremely happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team member know and understand.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas Eve i looked all around for this Game console Best Buy came through for the win!!!!Love the game system. Awesome Customer Service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy to have y’all at our disposal thank you so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t use geek squad yet but it’s affordable compare to other insurance companies out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad service subscription has been great! The customer service is on point and we're trill on all our savings!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good feeling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t needed to use it yet but the fact that I have the warranty just makes me feel so much better about my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protecting my ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have coverage for any unforseen issues! Praying we never need to use it but know it will be worth buying if we do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the protection plan for any big ticket electronic. I’ve had to file 3 claims for separate devices before and i was able to get 1 product replaced, another repaired free of charge , and store credit for my previous Ps5 claim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I alway purchase a warranty on my product. Have no problems when using it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Adding coverage to my ps5

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect coverage for my PS5 I have kids and I know this is definitely something I’m going to need. Thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad gang

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have you never know when something can go wrong why stress let the Geek Squad handle it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had an PS4 for a couple of years now and it finally gave out. Got a Best Buy credit of what we paid for it two years ago. Well worth the investment. Highly recommend

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi James. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!