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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2971 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,971 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know that if something happens that the product can be fixed or replaced. I had bought a PS4 for last Christmas for my son and didn't buy the protection plan and the electricity surged and fried it even thou it was plugged into a surge protector strip. When I explained this to the Best Buy employee he offered the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids were surprised when they saw me walking in thru the front door with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cool protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very useful because my PS5 broke and they gave me a new one to replace it and everyone I met is nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Being able to install anything I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was amazing to help with anything that I needed will definitely be back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Great products!! Always love shopping at Best Buy for all my electronic gadgets devices needs…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 FTW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 ftw best gaming console in the market. Super fast speeds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fix my appliances fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to buy accidental coverage on everything I buy at Best Buy. It is very convenient and at a reasonable price. They are fast when I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind for a great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always wonderful and helpful. Great to have an always gives you peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased the geek squad protection on all my items. Great customer care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guy’s at best buy really know what customer service is! Every time I have issues with my devices, they resolve them really quick by fixing or repairing them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    E.g. this bad boi is holstered for the moment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this bad boy feature yet but you know imma holla atcha boi if I need help with the gaht

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you! I hope I never need to use my PS5 protection plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents being me connected & built everything! There was a lovely man that assisted me w place in my vehicle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best console and the best place to buy it in the world. super recommended. I'm very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv bought it with a good price and good sales person who explain all the details of it … good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed to use it yet, but it feels nice knowing my device is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best geek squad they know how to fix everything I give them 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always good to be able to be safe when using all products knowing that are protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was super fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I walked in and out in maybe about 5 minutes and it was amazing. I got it so fast and got home so fast to set it up and start playing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get your insurance at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here we go again get your insurance at Best Buy never know when you will need it especially when you’re playing those tough games and everything goes wild if you’re not on top of it the game.

    I would recommend this to a friend