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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2971 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,971 reviews
  • Rated 5 out of 5 stars

    Back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great services well knowledged and worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love I had a problem with my ps5 they did wonders to get it back working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having my warranty for a year-and-a-half I was a little nervous as to what they were going to do for replacing for giving me a new one since I was unhappy with the product they simply gave me a new card and I was able to get whatever I wanted the 2-year protection is definitely the way to go with Geek Squad totally recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t really utilized this service but it gave me piece of mind to get it when I got my ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 very worth it helps a lot if your electronic craps out on you for no reason can get a good repair or a replcement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Greek squad! They are awesome. I plan to get this every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warrant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate extended warranties. However, in dealing directly with the store manager, he did convince me to get the 2 year warranty. Covers all damage, accidental or otherwise. He said it also covers hand held controllers too! BONUS. Knowing stuff usually breaks at or close to 2 years, my young kids will put this to the test i am sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good custustumer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was amazing and everyone was friendly and help me alot on my iteam I purchased thank you best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad a MUST HAVE.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is a MUST Have, if you enjoy sleeping safe and sound at night without worrying about your tech breaking down, I'd highly recommend getting this. YouTube is Geek Squad is it worth it for way more detail as eviadance its a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always gives the best options for everything in house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added prote tion!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not yet had to use this, but glad i have the prote tion incase something goes wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5, yes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! I ordered to pick it up, and it arrived a day early! The PS5 experience has been a good one. Super pleased with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Optimistic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope this warranty is worth it. My baby finds a way to break electronics. Hopefully this will be worth the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time putting this service on any electronic i hope i dont have to use it but if I do I will let you know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They will always be willing to help you no matter what. If they can do something about it, they will. It’s with buying warranty! Trust me! I had a broken PS5 and warranty saved my bottom!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Savings!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everytime I open the app there is huge savings. App is easy to use. Quick pick up as well with great customer service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They know how to repair anything!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always worth getting. I have used them many times through the years. They help everytime and always have a solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality versus the cost is well worth what u get for price. I was amazed at how clear the picture was!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection on the PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing better than geek squad! I love there team and how helpful they are!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeah

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who doesn’t love the peace of mind of knowing if something happens you can get help? Honestly if you’re spending $100s on something, it’s worth it

    I would recommend this to a friend