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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2971 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,971 reviews
  • Rated 5 out of 5 stars

    2 year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased many of these in the the past years. I have been satisfied with B/Buy replacement policy, if the product is unfixable they replace it or reimburse you the actual sale price and you can purchase another item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Got Geek Squad Security.. How about you?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use them. But it's like any other insurance. You don't want to be caught without it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get geek squad insurance. FACTS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend getting geek squad insurance. They do great repairs here. Very trusting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty i like the length of the warranty. Most people do 1 year or six months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranties worth it for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my game console. While I had problems I always feel its better to be safe than sorry. Ive learned my lesson the hard way not having extended warranties

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and well worth the investment! Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 special order

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, they helped me special order what I wanted. Best first experience in electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use my warranty yet but they explained to me that it covers any damage done to the system so that’s good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Preventative measures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have heard wonderful things about the Geek Squad. Hopefully never have to use them for any repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good People

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy customer service has always been absolutely amazing and are always helpful and definitely know their store and product information

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play with confidence.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install but this product provides ease of mind knowing if you have problems to get it fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended for easy setup and delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and helpful. Was on time and very polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had an issue buy always recommend the geek protection. Just an extra peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return on a PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was given my money back from the return and the whole process was done much quicker than you would expect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind. Thats whatbis important. Better to have it and not need it than to need it and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have not used it yet i hope i dont have too.. but as expected from gueek it should be an easy transaction quick repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and very helpful, my PS5 had broken again for the 2nd time and they pulled one fresh off the truck for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Movie Theater Style

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 86 inch tv. Small apartment so it takes up the entire wall. Don't need to hang pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for a big purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully, I'll never need it, but it's a decent price for the offered protection. The accidental coverage, in particular, is the main reason for my purchase. The extended warranty offers peace of mind for a big purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan as literally save me $$$ With having younger kids, they are always doing something!

    I would recommend this to a friend