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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2909 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,909 reviews
  • Rated 5 out of 5 stars

    Why wouldn’t you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t want to buy a PS5 without it. Reasonably priced and insanely smart

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a PS4 and knew it would be a great idea to purchase this insurance because in the past when having to use on other purchases it has been very easy to get items fixed or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for larger purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used this one yet but the protection plan from BB have come in handy in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own cats so this is very helpful and honestly a worth it purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I have the added protection for my ps5 console the geek squad answered all of my questions in regards to having that added and how it all works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Responsive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees had an answer for every question I had, they were helpful when it came to returning my devices as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the geek squad yet. Friends and relatives say their pretty good and honest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase for my PlayStation and the price wasn’t bad that you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for a big purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully, I'll never need it, but it's a decent price for the offered protection. The accidental coverage, in particular, is the main reason for my purchase. The extended warranty offers peace of mind for a big purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas present , kid is happy No problems with product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To me, the extended warranty is always worth the money. Whenever I've had to use it, it's been a lifesaver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend purchasing geek squad protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the investment. I never have to worry about the “what if factor” of my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the unlucky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers accidents great for expensive items. Would be great if it covred thefts but cant have it all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve heard fantastic things about Best Buy’s warranty I am super happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is amazing, I came in For a broken controller and they sent me a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. Good geek scuad service.............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very important to have a guarantee to know that you are protected. Your equipment is protected is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, & if it's damaged in transit or anything. It can be replaced quickly & easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this. It’s worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need to return this you will regret my getting this. It’s worth the investment cause you never know what will happen.

    I would recommend this to a friend