Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 2971 reviews
(2,971 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So happy I have the added protection for my ps5 console the geek squad answered all of my questions in regards to having that added and how it all works
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of Mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and quality for the reassurance that you get
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician doing great job and very nice acctitude thanks for your service
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is earned it's reputation. I've always had great experiences. Always very helpful, accommodating, and knowledgeable.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
2 year warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brought for my boys PS5 luckily I haven’t had to use the service yet. Brought as a just in case.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love how easy and simple they make it. Have an issue start the claim go to the store and get it handled. Simple and easy.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Sqaud is amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is always worth it to get the Geek Squad protection! Replaced same day.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
It’s a good safety net
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had to use this, thankfully. But I’m very happy that I have the opportunity in case something happens
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Woohoo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Another protection plan. I really dont know what to say other than, get a protection plan.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A best buy buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad has always been apart of anything I buy.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
2 year support security service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So happy with my PS4Pro and service plan feeling of security goodness. Thanks Best Buy for the great deal. 2 years gaming console service security for best deal anywhere.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with the protection plan. Friendly service but had my PS4 serviced but when I got it back they forgot to install the software so it doesn't work at all. Haven't made it back in to get serviced due to covid-19.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Appliance repair.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always very satisfied! Show up un time, repaired and professional diagnostic!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is Clutch!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great peace of mind with protection on all my devices! I don't have to worry about damaging or breaking them!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Perk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the 2 year option!! Great for mistakes that can happen in life.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Responsive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The employees had an answer for every question I had, they were helpful when it came to returning my devices as well.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These have not failed me yet. I won’t buy the total tech support plan because you have to purchase it every year and I would want to have the option to upgrade to a longer plan if available
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Very quick helpful service
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the service very helpful when you really need it and could help in the future
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad makes sense!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to have this in your back pocket with any purchase made.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You’re buying an expensive system. It’s great to have piece of mind
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend


