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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2910 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 2,910 reviews
  • Rated 5 out of 5 stars

    Jolly Ranchers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy that they have knowledgeable people to help me with any questions or concerns I may have!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good agents willing to come to your home for service and

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Answers right away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed them yet for this system but used in the past on laptop and they are perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had to use them but if I do I’m sure it will be amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang up customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! Always glad to use Geek Squad when I need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fix my problem fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the one you need for your new electronics, they make you feel like got your back if your purchase is not working correctly and they will have a solution for the problem. Love this people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I ordered it and I feel more secure that I have this plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is always there to help! No matter the issue they make it happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Give a peace of mind if anything happens to my ps5!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, good deal for the price. Definitely worth it.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Protection is Risky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I purchased the Geek Squad Warranty. You never know when you may need it. It's always good to have protection if something were to go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy hand down has the best warranty coverage . No questions asked no waiting they replace your items for a new one . Of course if avail of not has to be ordered. Must have on your shiny new things .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully nothing goes wrong and I have to use this but it’s worth the money either way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where would i be without the geek squad they have saved me many times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope to never use but good if I do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an good investment if you plan on having to replace an unit. Nothing wrong with having a little extra insurance just in case of an accident. I’m sure the geek squad will take of any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garantí

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect to protected the items for anything damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 2-year Accidental Geek squad protection insurance together with my PlayStation 5. I hope I don't have to use it, but just in case something does happen, I know it will be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet but love that it’s an option for the price they sell it for!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    unhappy customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a PS5 that went thy did not fix it and and still under warranty. So i guess it had some type bug. we got a new one but they could at lease give the warranty amount back if they will not fix it. over the years we have used yall and never had a bug or any problem like that so i dont know what happed there. disattisfied.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Yes add it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime you can get Geek Squad on an item do it. Worth every penny.

    I would recommend this to a friend