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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2910 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 2,910 reviews
  • Rated 5 out of 5 stars

    Geek Squad Replaced my Broken controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my controller when it stopped working without any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope never need to use the insurance but in case I need I know is in god hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent price for the extra warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I don’t need to use this but if I do I’m sure I’ll get quality service for the PS5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to really use geek squad but an glad that they are available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 2yr Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up my PS5 on 11/12/2020 and decided to purchase the extra warranty a month later. Customer service was great and added my warranty with the exception of checking the item first. TY Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift for my son. He was very excited and loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must with expensive electronics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranties are a must if you have electronics these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have any type of electronic device you have to get the protection plan. You never know what can happen. Especially with kids around. I had to replace one of my Nintendo Switch because my son dropped it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always fast to fix anything that gets broken. It’s worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Do It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year protection is always great seriously you never know what will happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    famgamer530

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service from best buy is more worthwhile, because it gives you guaranteed services whether your products are defected or accidentally damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth its weight in gold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan thing has saved my bacon more times than ive bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Called To Check That Everything Works As Designed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service did business a couple time p purchase a TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy/ Geek Squad Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy and there extend warranty with geek squad! Their curbside pickup is the bomb and the Highland location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t wait to see what geek squad has to offer when it’s time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This give u the peace of mind if anything happens to the unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives us the peace of mind when purchasing and expensive electronic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordability. Insurance / peace of mind, Customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy anything without this plan. No hassle..stand behind it. We had a headset malfunction after months of use...returned it and we were able to replace with a new one.

    I would recommend this to a friend