Customer Ratings & Reviews

No changer came with controller nice controller ok

The agent was very helpful in connecting my equipment. Having not knowing what to do to connect my Cintiq the agent was quick and a great problem solver and had it running in minutes.

Got to have this when buying anything from Best Buy.

Came fast without any issues. Would order through best buy again

Great customer service! Always glad to use Geek Squad when I need to.

Awesome and great attitude and answer every ? I had and my son loved there enthusiasm

Best replacement plan anywhere.can rest easy knowing my system is covered by this replacement plan.

I would recommend everyone buy the Geek Squad protection plan because as careful as we are sometimes stuff happens! They are fast about replacing systems, controllers, chargers, and consoles. Worth the peace of mind instead of having to buy a whole new system.

Geek squad is super professional and a must buy for any expensive electronics. I broke my controller by dropping it on accident and they gave me a new one. This is a no brainer.

I love Best Buy and there extend warranty with geek squad! Their curbside pickup is the bomb and the Highland location.

I’ve never had to use them but if I do I’m sure it will be amazing

I am glad I ordered it and I feel more secure that I have this plan

They are very good and fast on setups on TV and pc

Where would i be without the geek squad they have saved me many times

Great place good product amazing customer service a

All their paperwork was in order, they could find my information, took back the system, explained the process, answer questions and I wasn't treated like I was being a bother.

They are always there for you whenever you need them.

I mean need I say more the squad is going to handle it and teach you something in the process

have not needed to get my items fixed yet but its only been 1 year since I bought my system. I stil l have about z year till it expires we will see if its a good purchase by the en of the 2 years

If you ever have an issue you can return it. It’s amazing and they’ve fixed my equipment too. If they can’t they give you a brand new one with the newest model. Given if it costs more they ask you pay the difference but it is amazing