Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2910 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 2,910 reviews
  • Rated 5 out of 5 stars

    Great Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad plans are always very helpful. A heads up that for the PS4, Geek Squad gives you a 1 Time replacement for a broken controller!! They cover nearly everything except theft, obviously. The team is always helpful and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy customer service store is the way

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will admit I had a great experience, but never had any installation or electronics that need some learning, so I cant really input on that side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is super professional and a must buy for any expensive electronics. I broke my controller by dropping it on accident and they gave me a new one. This is a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very simple process

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Girlfriend dropped my controller in the water so I ran to bestbuy and got a replacement quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employees were very helpful when it came to helping us choose the best Christmas gift for my son!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice 55" tv

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought the new Tv for the kids rooms and its great. It was a good price for a good Roku Tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of access

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad. Their protection plans are worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to get protection incase anything happens to the equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed my repair Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All their paperwork was in order, they could find my information, took back the system, explained the process, answer questions and I wasn't treated like I was being a bother.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for PS5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have in the event something happens to the PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loved her iPad the joy on her face was priceless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rock on

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I got this just in case something happens to my ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful company will recommend to anyone in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD IS AWESOME SAUCE!! SO GLAD I GOT THE EXTENDED WARRANTY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me with my questions

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very helpful and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get this!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always gives me peace of mind about my purchases having this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, everyone needs geek squad every now and then.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always glad to have the help when needed. Recommend taking advantage of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used yet but will if I need too hope I never will

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say here , the policy gives me peace of mind .

    I would recommend this to a friend