Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2910 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 2,910 reviews
  • Rated 5 out of 5 stars

    Best protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plan and will buy it every time for my expensive devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not needed to get my items fixed yet but its only been 1 year since I bought my system. I stil l have about z year till it expires we will see if its a good purchase by the en of the 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    need this for most products because problems will occur if you use your product enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good deal I love it Love shopping at Best Buy they have very good products and very good deals at all times and they look out for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Groovy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always capable and communicative. Never had a bad experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always feels great to have geek squad protection. Was worried when I brought the ps5 I wouldn’t have the opportunity, but after I checked out got the opportunity to add the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything stops working they will replace it! Amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decision help makers!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent help when we need it! Good advice from them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playsatin 5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im glad there protection plan and if anthing happens i know geek squad will be there to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love em

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy to have the peace of mind with geek squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every cent!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend everyone buy the Geek Squad protection plan because as careful as we are sometimes stuff happens! They are fast about replacing systems, controllers, chargers, and consoles. Worth the peace of mind instead of having to buy a whole new system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should always get the protection plan it has saved us once before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had the need to used Geek Squad as I haven't had any issues w/ my product, but from past experiences Geek Squad has been good w/ me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the right thing to do doing that the vast majority of the time those expensive computer and tvs die in short time .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already had to have their help with my lap top they do good work in a tumor manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the extended warranties for everything you buy. It’s such a hastily to buy something and within a year or two it starts giving you problems. With a warranty, no need to worry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just incase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have just incase, you never know what might happen:))

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you ever have an issue you can return it. It’s amazing and they’ve fixed my equipment too. If they can’t they give you a brand new one with the newest model. Given if it costs more they ask you pay the difference but it is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very good at tending me and are very informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have when items break. I only purchase and insurance plan from Best buy as they stand by their service plan.

    I would recommend this to a friend