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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2973 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 2,973 reviews
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it. Was able to replace a PS5 that was not working after 5 months!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv Quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected all my devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, good deal for the price. Definitely worth it.!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good agents willing to come to your home for service and

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best design and look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best PS4 it has 1,000 gigs of space even the controller looks good even if something happens you could tell the geek squad to fix it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good while it lasted ..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a Samsung plasma enjoyed motion most picture color went out was told can fix but will eventually keep doing same thing .. asked for a full refund was told at point of sale I could get one anytime due to getting extended two year warranty during warranty period came back to do so and was told fix it or maybe a gift card can be issued ... was isssued gift card and you kept 200 warranty payment ..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have for Teenager user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a must have for the teenager playing with their PS5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was an excellent team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped me fixed my laptop was done on time very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped replace my PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long wait time but overall good service. Would recommend for higher priced items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased along with my ps5. Being lucky enough to secure a ps5 on launch this is a must with new a hardware launch. Thank You Best Buy for standing by what you sell!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the best service. We have used them in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast to get and not expensive for protection much needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Also good purchase for you to get just in case of anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always purchase a Geek Squad Warranty with all my devices and did not regret it for a sec. You'll just never know. Service is fast and friendly. Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 GSP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service especially for the amount I am paying and the demand for the product. 2 years is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind is really priceless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So great to know that I am covered by the capabile techs @ geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buymore is my favorite store, AKA BestBuy,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nerd herd has always, been good when needed their assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good and helpful just in case of malfunction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a Must for any new hardware.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great if your buying anything new hardware wise. I had controller that messed up, and I was able to just swap it out at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

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    I would recommend this to a friend