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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2973 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 2,973 reviews
  • Rated 5 out of 5 stars

    They fixed my headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always help when you need it ! I cannot complain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has done amazing work on my devices after getting some virus. The latest laptop that I purchased, it hasn't been six months, yet they fixed it right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our son was very surprised! He loves his PS5 he sits in his new Rocker chair and plays on his PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for all my electronics in my home! It pays for itself if ever used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Required. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got the prtection for added protection. Like the ease of taking back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always bought protection program The better and most important they replace it for accidents or when products suffer electrical failure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. Recommend covering your item with this insurance. They have your back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have just in case. I got my ps5 controller replaced with a new one after one of the controller triggers broke all of a sudden

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea what im reviewing best buy just told me they would give me points for doing it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use my warranty yet and I hope I never will but I have used a best buy/geek squad warranty in the past and they always hold up their end of the deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They offer good services and they are there to help when you need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that for a little extra I can get peace of mind and for a long time at that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service would highly recommend to anyone else friends or family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent deal specially when you have one year old

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why would you buy something this price and not add protection?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient, haven’t had a chance to use them just yet but I’m sure having the option definitely gives me a peace of mind if something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent very good quality looks very good super sharp

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Buy it you won’t regret it

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always get the protection plan it’s a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank for the protection, very happy with the peace in mind it gives me.

    I would recommend this to a friend