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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2915 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,915 reviews
  • Rated 5 out of 5 stars

    Jaheim remix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacemt if needed for PS5, sign me up. Just in case...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you can’t really beat this. It’s one of those things where you hope you don’t need it, but are glad you bought it when you do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wish u could purchase longer plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a life saver but my systems always crash at 3 years so sometimes it doesn’t matter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a must to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strongly encourage everyone spending a little more but being sure that if anything goes wrong with yoru device thie protection plan will allow you to get a free repair or replacement of yoru item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Large Purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it for any big purchases at BestBuy. I had one with both of my playstation 4 pros and they did a excellent job at getting them fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Please use this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please use this it is stupid to buy an expensive console and not make sure it is protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S/O to the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We actually bought this service because of the Geek Squad guy who helped us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time purchasing geek squad protection. I feel confident with the purchase. I will get geek squad protection on all future purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this added protection yet but the times I’ve used the protection on other items bought at Best Buy in the past my experience with the Geek Squad has been excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get warrantys at best buy because there is never no problems when you need to take somethin to get fixed or get a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to be pay for the insurance even if nothing happens to the device... Than not paying for it and something happens to that electronic device and have to pay to fix it or to replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good and i use it often. A little expensive for what you are getting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your devices!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never hurts to add protection to your products. Especially if you have kids, then you would definitely want this to protect your devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They replaced my game controller without questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get this service! It's the best! Save yourself time and frustration when something breaks or stops working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The repair was good and the product came out to work excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a good way to take the nervousness out of buying a computer and wondering if it'll always run at top quality I would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a PS5 or Xbox well any electronic that is newly released, just get this protection. It's a great service and well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed a man old tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, I have no worry’s because of the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great coverage for the new console i purchased. Gives me a piece of mind to have a full product replacement, even for spills and drops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 is the future of console gaming Sony nailed it and will succeed with this new generation of video games

    I would recommend this to a friend