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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2915 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 2,915 reviews
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal to always get at a great price. Why not have some security for any purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Exactly what i needed. Best buy always has what i need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice case and looks good. I recommend it to anyone looking for one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I ever have had with this protection they have always taken care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks RULE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone needs to have this..if you dont..u must be tech savvy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. My PS4 was having problems with the usb drive and they replaced it with a new one. Only had to repay the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add this warranty to all the products I buy and it is live saver. They provide a quick and exceptional service .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome love the protection and the service it provides makes you feel right at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unspecified.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 Year pro plan. More than enough time. Squad support insurance service common problems quickly. Drop off at service counter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t beat the Geek Squad! Great service, friendly and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best friend told me to get it and I was like I really don't want to buy something extra but it does give me peace of mind that if anything happens to my PS4 I can get it dixed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service availability is nice. Not currently sure if i will actually need it though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always, always get this for any major electronics. Haven't had to use half of the warranty purchases but the few times that I have, great customer service and always replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never disappoint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when you might need it, so I advise you have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting protection can sometimes seem like a waste but I have replaced many items with best buy and saved a great deal of money. Think of a $1800 dollar laptop. I say worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad found the problem quickly with my PS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the guys at Geek squad very knowledgeable. Kind and patient. The best part I had my appoinment and no wait lines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why Wouldn't You?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically always get some type of protection. I mean rather have it and not need it. Especially when investing in high priced items and you never know what's going to happen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We’ll see

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet. That’s why it only gets 4 stars. But insurance on a ps5 is worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents remotely did diagnostics and cleaned up the issue with my PC. Will purchase it again, especially during this pandemic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the protection and knowing that my product is secure

    I would recommend this to a friend