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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2973 reviews

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  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,973 reviews
  • Rated 5 out of 5 stars

    Why Wouldn't You?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically always get some type of protection. I mean rather have it and not need it. Especially when investing in high priced items and you never know what's going to happen.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    PlayStation five.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to repair my controller and the unexperienced agent told me ,that she issued a new controller, but I never receive it. I called them. I never reached the customer service. I need to go again to the store..

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    JUST BUY IT

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BUY IT. You won't regret it. Especially if it's for daily use items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I have piece of mind because my product is protected for 2 years. I hope to have no issues but if I do, I'm good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal to always get at a great price. Why not have some security for any purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST HAVE!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv input got broken and stop working thank god i got geek squad they fixed it for free and fixed it fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yang

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot thank you for this product definitely my go to for the future

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice case and looks good. I recommend it to anyone looking for one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I ever have had with this protection they have always taken care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. My PS4 was having problems with the usb drive and they replaced it with a new one. Only had to repay the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unspecified.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 Year pro plan. More than enough time. Squad support insurance service common problems quickly. Drop off at service counter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add this warranty to all the products I buy and it is live saver. They provide a quick and exceptional service .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the investment for any damage that may occur. Consider it insurance. Save yourself the hassle if something goes wrong and purchase the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I have not used it. Hope I don't have to..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect best purchase ever, reliable quick services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad orientation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service as always, they help me with all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yassss!! Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need to have this ! Everyone it’s a great option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents remotely did diagnostics and cleaned up the issue with my PC. Will purchase it again, especially during this pandemic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome protection package, replaces anything broken.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent insurance and recommended I like product

    I would recommend this to a friend