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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2916 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 2,916 reviews
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend getting the geek squad protection for all your Products. Worth it. I have used it on other products hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had sent in my ps5 controller and within 3 business days I had a replacement controller brand new no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty convenient to have. I got it for my PS5 & either way, it costs the same as a controller so it’s worth a shot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad and I know they will help with anything that goes wrong!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection - you can't go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection for anything that I purchase at Best Buy. When I need to use it I don't have any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I get older I realize that protection is needed when buying new devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a safe Plan B just in case something goes wrong!! Definitely reccomend recommendation putting some type of protection or insurance on your purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console from day 1 been running strong. Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy geek squad the best you can get with your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need the protection you can never go wrong with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the WIn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this yet luckily but I love having the peace of mind that it is in place should the need arises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have a protection plan like this. You just never know what will go wrong. A great investment for my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an amazing addition to my purchase, it gives me peace of mind to know what I have is protected by such smart people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must get this for any product that you purchase. Life happens and I would never purchase a gaming system or another electronic product without Geek Squad Protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GSP is good in case item stops working .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always get this for just about anything other than media i cant tell you how much this has saved me in the long run.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Thanks geeksquad

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent used it yet but so excited my product is covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with Greek Squad I wish they’d rather please TVs and try to fix them but it’s OK

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security blanket.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s better to have it and not need it than to need it and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protections are always worth it. Other stores will give you a hassle when it comes to issues and replacements, but never had any issues or hard time!

    I would recommend this to a friend