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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2917 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,917 reviews
  • Rated 5 out of 5 stars

    Smart buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting this extended warranty has worked out well on the past as Best Buy backs these fantastically

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for game console purchases, love having this for my PS5 in case anything were to happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don't know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had to use it and hopefully I won't have to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice to have insurance

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just in case something happens its nice to have insurance. geek squad will repair or replace just about anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek was help full and great people to talk to. To help with your problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever we purchase items from Best Buy we always get that at a protection plan because it's worthwhile and it pays off in the end

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    insurance insurance insurance----best way to have peace of mind

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Always needed for new gadgets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need a warranty when u buy the newest consoles.. especially until they work out all da kinks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it the graphics are awesome. It was hard to get but the wait was woth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It pays for itself in no time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I haven’t had to get any of my products replaced but to have peace of mind for less than 10 bucks? I’d say it’s worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best help !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service ever and honestly could count on the way they assist everyone so consistently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection 2yr is a very good in case something happens to my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-year Accidental Geek Squad Protection Is a great deal. No other store offers this program is a must buy/have especially with an electronic product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the protection plan . You never know when you will need it Geek squad is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe then sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always thought why not buy the protect back up you just never know and the price is unbeatable for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of mind for my larger perches. Just in case, know what I mean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    at ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy to have been able to purchase this with my ps5. My mind is at ease, thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the low cost of insurance, it's not a bad idea to get it. Never know when something will happen and it's cheaper than replacing the whole item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love how easy it is to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad protection is the best! They make it so easy to get a replacement. I've used other warranties before, but it can be a hassle with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A new gaming system shouldn't have any issues right away but these guys are super helpful with the minor issues we've had so far

    I would recommend this to a friend