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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2903 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 2,903 reviews
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service for the game and service received was excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came to best buy for my very first time to purchase out a ps5 . The guy at the cashier had really nice manners and gave me different options on purchasing the ps5, if i wasnt able to pay in full . He mentioned on opening and seeing if i get qualified for a credit card with best buy. He explained and gave me alot of information on how to use the credit card and what benefits come with it . I got accepted and now im able to use and purchase things i like here at best buy .

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Buy the protection!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously geek squad protection is actually awesome on big electronic purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales staff were great and nice. Best Buy is the best for all gadgets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One time you'll be happy you got ir

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never know when you are gonna need it and for a large purchase it is worth ir

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my PS4, and my purchase and delivery with BestBuy was smooth and easy. I highly recommend this purchase and you must buy it from BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent explained what the geek squad protection helps if your items was damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 pro return due to hardware failure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service I had to trade in my Ps5 pro for some glitches with the hardware failure and I’m disabled with Cerebral Palsy all I had to do was roll down my window with my receipt!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently used Geek Squad for a tech issue, and the experience was excellent. Booking an appointment was straightforward, and they offered flexible scheduling options. The technician arrived on time, was professional, and clearly knowledgeable. Overall, Geek Squad provided reliable, professional, and efficient service. I would definitely recommend them for any tech-related issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I had geek squad double check my connections

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had geek squad come out and double check everything that I hooked up to make sure I had everything hooked up right and we end up finding out that I had a bad wire a brand new bad wire in the gentleman spent hours trying to locate it and we finally found it at first we thought we didn't have to return my stereo but it ended up being a wire he was awesome I cannot say enough about them I highly recommend geek squad I wouldn't buy no electronics without the geek squad services 10 out of 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the geek squad protection keeps me from worrying about what to do if it were to stop working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom Hack!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have kids, this is a no brainer! My son was playing on his mini-hoop & accidentally knocked the PS5 down, causing it to stop functioning. We brought it back & utilized the warranty to grab a new one. You have to get another warranty for every time you use it but $80+ versus having to buy a whole new PS5 sounds good to me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely well deserved 5 star review the employees helped me with explaining everything I needed to know for gaming tvs also helped me purchase my new tv that had a sale yay ! Definitely recommend this store !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great and on time, fast services for your business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have in case the PS5 starts having issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great deal and peace of mind...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best peace of mind you can get for all your electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan explained clearly!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sold me on if anything happens to the controller. You can send it in anything happens to the PS five Pro you could come in explained it absolutely clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made warranty quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents made getting warranty a breeze especially with a big product like the ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its saved my butt a few times like the time my 2nd gen galaxy watch had the wrist band tab break off they would have replaced it had it still been in production

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to replace the TV when it broke. I recommend buying the warranties because they are really worth it.

    I would recommend this to a friend