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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2970 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,970 reviews
  • Rated 5 out of 5 stars

    Affordable Option to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely is a great option to have in case anything should go wrong with the console and/or controllers. Affordable option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grate customer service fast quick and easy to get what you need replaced or fixed .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this for any electronics I purchase. It is always worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The reasurrance of purchasing insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reassurance of having the Geek Squad on an expensive product puts my mind at ease. Thank you for being there!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service, excellent customer service 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed squad repair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service as always. Had an issue with a laptop and they fixed the issue quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice customer service. I am glad I signed up for this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my Apple Watch and my Apple ear buds in case it gets broken or lost. Nice to have a warranty that protects the items I paid for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comes in hand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have little ones so having insurance that our electronics are safe is always a plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 pro return due to hardware failure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service I had to trade in my Ps5 pro for some glitches with the hardware failure and I’m disabled with Cerebral Palsy all I had to do was roll down my window with my receipt!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely well deserved 5 star review the employees helped me with explaining everything I needed to know for gaming tvs also helped me purchase my new tv that had a sale yay ! Definitely recommend this store !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my PS4, and my purchase and delivery with BestBuy was smooth and easy. I highly recommend this purchase and you must buy it from BestBuy.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Made sure I new about my protection plans !!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new system !!!It came with the ne Astro bot game and it has been such a good family game to play !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m using for my play station only for now so I can use for my tv also ?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but it's great knowing it's there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like that it is protected for two years really worth the extra money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i bought it. Would recommend to everyone in case something happened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan explained clearly!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sold me on if anything happens to the controller. You can send it in anything happens to the PS five Pro you could come in explained it absolutely clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the geek squad protection keeps me from worrying about what to do if it were to stop working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its saved my butt a few times like the time my 2nd gen galaxy watch had the wrist band tab break off they would have replaced it had it still been in production

    I would recommend this to a friend