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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2924 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 2,924 reviews
  • Rated 5 out of 5 stars

    W geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know if anything breaks the geek squad will help me out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for high cost items.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always helpful and if you have a TV that’s 55 inch they will come and repair it at your house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is pleasant to know that for any contingency I have insurance. So far I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They replaced my controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PS5 controller had stick drift & I went to Best Buy to try to get it fixed or replaced & they replaced it. In my opinion it's worth it to have a peace of mind for anything you really wanna have protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always good to have someone to help you if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for any breaks and so worth the money and time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad extra protection for ps5 a must have for all electronic devices. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best things you can purchase when buying items from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeky quad oh geek squad thank you for you service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Victors review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance, always there to help with any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very informative and interesting. Will definitely take advantage of this again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance for everybody

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I have not had to use this product so when I do, I hope is valuable for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a very good job was awesome very patient understanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good as a service!! My husband has used it and it has always been helpful to him. I am glad i got it for him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wanted to make sure my bases were covered for my PS5. I haven’t had to use it for that; I did, however, have to use it for my laptop once, and they did a great job getting it back working for me, and they are very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my TV. The gate squad was very nice very professional and explained a lot to me about my TV. Excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the protection plan with a major purchase. Best Buy has the best plan I have ever purchased. I have had to use it with a prior purchase and my item was replaced with a brand new one. No hassle, no questions just simply replaced on the spot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad for the win always! Super smart people working on your product and if they can’t repair they have a solution for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with best buy protection. We have never had to use it but I would only go to best buy to have things I purchased from there fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Carolyn Lizotte

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve not needed them for this TV, but they’ve always been very helpful in the past with other items

    I would recommend this to a friend