Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2970 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 2,970 reviews
  • Rated 5 out of 5 stars

    Geek squad is good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is pretty good would recommend to my family and friends and they have it done within a timely manner

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the protection of having my problems protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need This!!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! If you don’t have it you need this! Customer friendly ( you can actually talk to a live agent) had to use them several times for questions that needed answered, and in home service as well. Really professional. Btw when I purchased my Apple Watch they put the screen protector on , no charge. Had to come back a couple weeks later to have it replaced still no charge. Get this NOW!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down a must. This is so helpful especially when you have to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great prince

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very affordable warranty. Highly recommended for any accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 for the win

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son as a reward for doing amazingly well in school. I sometimes play with him, and it has been fun. Love my best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan well worth the expense.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than once the protection plan saved me from faulty equipment. The ease of using the protection plan in store is second to none. I purchase the protection plan with every valuable purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy with my best buy purchase. Its good to have a backup. I havent had to use any of this yet. But good to have just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always amazing at helping me when I need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warrenty is worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth process. Email explains everything Ithe warranty covers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth using geek squad, for the price I paid definitely paid its self off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind knowing covered if something happens to the ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing jdjdudhdbksk jdydhdnjsbdyzydghdjdkdyghdjdjdudjj

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For my PS five.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I have this warranty. I will update this warranty when I have a chance. They was very nice and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Protected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection plan, it gives me a piece of mind on all my electronics that I purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Get The Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the Geek Squad Protection is the best thing you can do for any of your devices. having peace of mind that if there is an accident with my PS5 geek squad has my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fix my computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service on time very knowledgeable. Good people to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful I was so appreciative. Got everything I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They replaced my controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PS5 controller had stick drift & I went to Best Buy to try to get it fixed or replaced & they replaced it. In my opinion it's worth it to have a peace of mind for anything you really wanna have protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile peace of mind.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rarely buy the protection plan, but I've done it from time to time. I decided to purchase it for my new PlayStation 5 because I'd seen some reviews online of the PS5's fans going off like crazy. I bought the protection from Geek Squad b/c in the past when I've purchased it and actually used it, they're fantastic about the return and replacement. No hassles. They stand behind it 100%. So while you may not ever need it, it comes in handy when you do.

    I would recommend this to a friend