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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2931 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 2,931 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pay for it self only thing I don’t like is it a one time replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase a Greek Squad warranty on all items from Best Buy. It has saved me over the years, when my 55" TV screen had a bad lines on the screen bottom. They did a in home service and replaced the screen, with 1 week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must protect my investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the title says, "You have to protect your investment"! These systems cost too much money not to buy some protection for them. So, that's why I picked this up for my game system, controllers, and accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy we got this plan just incase anything were to happen

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Everything was on point till random problem occure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was ready for pick up on time but after a few months with minimal use it stopped connecting to tv but console still turned on and with my geek squad service i purchased with the item i am hoping to resolve the issue at my appointment time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So helpful when talking to them. Solved my tech issues so quick and effectively.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was outstanding,geek squad helped me with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad services are awesome, very professional and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 pro protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust that geek squad will replace if need be in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have from tech support to installation and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Except Christmas present l

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for any console highly recommend it. A+++++++++++

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Ps5 geek squad protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services they handle their product return exchange very well and was satisfied when I need a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty definitely came in hand and played a nice role in my situation at the time honestly I don’t know what I would have did without me got a brand new game same day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ROI and a hassle and worry free purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad does a great job at making sure accidents are covered and will either fully repair or replace your device within the window that you bought it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Geek Squad. Why wouldn't you protect your investment? Get Geek Squad if you don't have it already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best service program out there!!! I buy a lot of service plans and not one I've purchased so far compares. I shop at BB a ton and I buy their service plans every time! They actually do as they say and don't ask any questions, just fix your item(s).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeah, I don’t know if you definitely don’t like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally took me by surprise. I didn’t see the power coming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and convenient process. Hassle free and zero complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind knowing if something goes wrong I have coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service and peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have been easy to replace products that have been accidentally damaged. I've had wires torn, computers not booting up, broken screens, etc and they've always been helpful. It's a good investment on expensive products. You never know what'll happen so it's nice to know you'll be taken care of

    I would recommend this to a friend