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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2931 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,931 reviews
  • Rated 5 out of 5 stars

    Ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Glad I bought this to make sure if anything happens to my ps5 I will be covered. I got this because the ps5 is a new system and the first generation so I wanted to be prepared for anything that may cause a problem with my system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing I could’ve done!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I haven’t gotten a chance to use the benefits of this warranty. I know it will come in handy due to the fact my son is younger and sometimes he has accidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amaze With Geek Squad !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you think Geek you should always think about Geek squad , they installed my tv in no time and when I say no time is not spending a second on the wrong ! The service was extremely excellent .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this protection plan for my ps5 just in case something goes wrong. It is worth it for me because I don’t know much about electronics and I could use some assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I feel safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recommended. I hope I don't use it but I feel safe having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad just wish they traveled to our area which is 120 miles from 2 different stores in 2 different directions. Very disappointed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No worry if something does goes wrong with my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Martika

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was necessary for me to get protection because I have little children and they are not always carful so in order for me to get it fixed fast I wanted to get it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Protection 2-Year Acc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Accidental Geek Squad Protection 2-Year Accidental Geek Squad Protection If you don't get the 2-year accidental Geek Squad protection plan for any of your devices then you are just missing out on all the benefits in the long run for Best Buy to give you the best customer service possible they will take care of you but you must purchase all warranty and protection plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad can help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a day and age when customer service is not what it used to be....every time that I have called for help, the Geek Squad has been amazing, professional, and the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ps5 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best ps5 ever i love thedesign of this console i recomend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 yr protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again such a bargain for the money to have the protection for 2 years…. The ps5 is an incredible system and an investment… I can’t imagine not getting the extra 2 years of protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warrant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why not have a warranty just incase anything happens. Always safe to have a backup plan just incase any of your devices doesnt want to work properly. Hassle-free

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surprisingly useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super thankful for having purchased the warranty through Geek Squad. My PlayStation decided to turn into a brick 1 year after purchase and the warranty covered a complete new system. Sad it’s a one time use for as expensive as it is but I’m glad none the less. Would have given 5 stars if it was cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my protection plan for both my ps5 and my headphones in case of any accidents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the option for people who know to help me with problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Disc version PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth it! I bought a disc PS5 and it had some hardware issues, brought it back and they replaced it immediately!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old first gen PS5 would shut down on me and luckily i still had Warranty to replace the old PS5 and got the newer updated PS5 model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the boss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing beats this warranty. I mean, you spend alot of money on the console and extras....better believe I'm getting some security....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I had a issue I went to the store and they were very nice and helpful

    I would recommend this to a friend