Customer Ratings & Reviews

Great service you can get protection plan as soon as you buy the system

best protection service for devices you may own. Gaming systems, pc , etc

Best purchase evr, giver you peace of mind, i alwasy trust bestbuy for every device

I always put insurance on any device that's worth having trust me better safe than sorry.

Always buy the protection plan, it's always a good idea and has saved me over the years

Haven’t used it yet just doing this for the gift card

Always appreciate the security of having my Geek Squad available.

Love the fact that my device is protected at such a low cost.

Geek Squad Rock. They don’t stop til they get it done correctly. Thank you

Will have peace of mind with the Geek Squad protection

Geek Squad is the best! these guy really do an awesome job!

Best buy had the best handle on selling the playstation 5 console online. They had 2 step verification so scalpers couldn't upsell. They also limited 1 power customer as well to give everyone a chance to get one. You also didn't have to keep loading the page since it auto refreshed and it was super fast and easy to checkout. Thanks so much for thinking out of the box to solve the problem with only selling consoles online during pandemic causing scalpers to prevent everyone from buying ps5.

I haven't used the protection yet. I hope I wont need to.

I can't tell you how many times gem squad has come to the rescue. Thanks again team!

I’m glad to have geek squad in case something happens to go wrong

Super nice and fixed my screen on my iPhone much faster than estimated.

This 2-Year Accidental Geek Squad Protection plan gives me real peace of mind. Knowing my device is covered for unexpected damage makes the investment totally worth it. The support team is also very helpful

Inspires confidence knowing we are covered by expert techs

I had purchased the 2 year protection because I was nervous about how well the PS4 would function after just being released. We did end up having to bring in the PS4 because it "bricked" (became unusable). The protection plan allowed us to receive a completely new PS4 at no cost to us, and we could transfer the plan over from the old model to the new one. I am very happy I spent the extra money for the plan, otherwise we would have had to spend more money to replace an unusable console!

Best Buy Geek Squad is the most dependable tech team there is. I've always had a fantastic experience with question's I've had or replacement services. You get piece of mind when you purchase the extended warranty. If i don't use it so what. Dependable service is worth the premium.