Customer Ratings & Reviews

Trust on it that’s why I get a security because I trust on great service

Great idea gives piece of mind if having problems figuring out how to use items great idea.

Geek squad are the best. They help me a lot and stole all my speakers on my VW Jetta great quality and price.

Best Buy have everything u need and they are so professional, I'll always shop with them thxs

Had outstanding customer service at this location!

This is coming from a hard-core Xbox user. I ended up getting this console through a coworker of mine who was selling it because it wasn’t the version he wanted I had previously gotten a PS4 just for God of war and then got sucked into a few of the other PlayStation exclusive games. My biggest issue with PlayStation has always been their controller it doesn’t feel ergonomically correct like the Xbox one I have big hands and I always felt like my hands were scrunched up and the other PlayStation controllers. Exceptionally Happy.

Geek squad has been awesome every time that I use them. It’s always comforting knowing I have protection on my expensive and precious devices that I need to use daily.

By now you're all familiar with Sony and Playstation. They make the best 1st party games and consoles. The system has been out since 2020 and IS STILL DIFFICULT TO BUY although it's getting better. This is my 2nd system, I needed a new one to use with my PSVR2 in a bigger room. Do yourself a favor, dont ever 2nd guess whether you should buy a PS5, just do it and be prepared to be blown away.

PS5 broke down last week. Geek squad has it for repair and hopefully can fix it quickly or issue a replacement soon. It really sucks not having my PS5! They would of exchanged the console for a new one but they said they didn’t have any in stock. Just wish it would get resolved quicker than this but Best Buy is doing all they can on their part. The customer service was great, they met with me on time after store hours. Can’t wait to get it back and play it!

They had realllly goood service unlike other retailers, But I hope I get my console sooon I’m super stoked! Best Buy really does a great job when it comes to things like this...:))

QUESTION !!!!!! if I buy this consul... will I be able to play other ps games other than Fortnite ??????

I have no complaints, its console gold, runs games perfect and smooth, runs a little hot but what do you expect, keep your room cool(like you should with any system or pc,) and youll never overheat

With an outstanding lineup of exclusive games there is no better place to game then on a PS5. XBox Game Pass is a joke, but unfortunately the joke ends up being on you as the consumer as you pay yearly or monthly for Game Pass but don't ever actually 'own' anything in the end. But anyways PS5!! So Many great PS exclusives oi oi

This is a must have with any electronic purchase! Especially if you have kids.

Hours of enjoyment with my son I landed the Ps5 with Modern Warfare ll. For $489 the system alone cost $499. Best Buy will always be my go to for the best deals.

The PlayStation 5 was exactly what I expected. Purchasing was easier than all other websites and apps. It even came in a week earlier than expected. Would definitely recommend trying to purchase a PS5 through bestbuy

I bought this protection plan just in case we have issues with the PS5 I purchased. I haven't had to use it yet but it gives me peace of mind knowing that we have it.

Have never had a problem with Geek squad. Very satisfied.

They are always available to help weather it be softaware or hardware issues. And no matter the issue they always approach with a smild.

My ps4 been awesome this whole time I’ve had it and it’s been quite a few years now…