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Customer reviews

Rating 4.8 out of 5 stars with 2971 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,971 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I have the added protection for my ps5 console the geek squad answered all of my questions in regards to having that added and how it all works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and quality for the reassurance that you get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is earned it's reputation. I've always had great experiences. Always very helpful, accommodating, and knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician doing great job and very nice acctitude thanks for your service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy and simple they make it. Have an issue start the claim go to the store and get it handled. Simple and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqaud is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always worth it to get the Geek Squad protection! Replaced same day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought for my boys PS5 luckily I haven’t had to use the service yet. Brought as a just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a good safety net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this, thankfully. But I’m very happy that I have the opportunity in case something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Woohoo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another protection plan. I really dont know what to say other than, get a protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A best buy buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been apart of anything I buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year support security service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with my PS4Pro and service plan feeling of security goodness. Thanks Best Buy for the great deal. 2 years gaming console service security for best deal anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the protection plan. Friendly service but had my PS4 serviced but when I got it back they forgot to install the software so it doesn't work at all. Haven't made it back in to get serviced due to covid-19.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance repair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always very satisfied! Show up un time, repaired and professional diagnostic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is Clutch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind with protection on all my devices! I don't have to worry about damaging or breaking them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Responsive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees had an answer for every question I had, they were helpful when it came to returning my devices as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 2 year option!! Great for mistakes that can happen in life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have not failed me yet. I won’t buy the total tech support plan because you have to purchase it every year and I would want to have the option to upgrade to a longer plan if available

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Very quick helpful service

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service very helpful when you really need it and could help in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad makes sense!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have this in your back pocket with any purchase made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You’re buying an expensive system. It’s great to have piece of mind

    I would recommend this to a friend