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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2876 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 2,876 reviews
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this for any electronics I purchase. It is always worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grate customer service fast quick and easy to get what you need replaced or fixed .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice customer service. I am glad I signed up for this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed squad repair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service as always. Had an issue with a laptop and they fixed the issue quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable Option to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely is a great option to have in case anything should go wrong with the console and/or controllers. Affordable option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty isn’t too much when you have kids!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have kids, I definitely recommend you get the warranty! It is worth it. My husband has only had his ps5 for a month and a half and our daughter messed the controller up. Luckily I got the warranty and getting the new one mailed to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comes in hand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have little ones so having insurance that our electronics are safe is always a plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The reasurrance of purchasing insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reassurance of having the Geek Squad on an expensive product puts my mind at ease. Thank you for being there!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but it's great knowing it's there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m using for my play station only for now so I can use for my tv also ?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like that it is protected for two years really worth the extra money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i bought it. Would recommend to everyone in case something happened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my Apple Watch and my Apple ear buds in case it gets broken or lost. Nice to have a warranty that protects the items I paid for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service for the game and service received was excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad stands behind their promise!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive used Geek squad protection before. Its not always necessary, but, for the high ticket items it comes in handy and Best buy stands behind their guarentee (i.e. tv's, computer, gaming consoles, etc). In the past, they did a direct swap of a faulty PC and gave me peace of mind.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Made sure I new about my protection plans !!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new system !!!It came with the ne Astro bot game and it has been such a good family game to play !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales staff were great and nice. Best Buy is the best for all gadgets

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Buy the protection!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously geek squad protection is actually awesome on big electronic purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One time you'll be happy you got ir

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never know when you are gonna need it and for a large purchase it is worth ir

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent explained what the geek squad protection helps if your items was damage.

    I would recommend this to a friend