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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2970 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 2,970 reviews
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have when accidents happen. Especially if you have a busy house and it breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy another product without checking to see if best buy sells it first because I love knowing that I don’t need to worry about anything ! What a relief!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fix my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best accident protection plan I have ever had geek squad fixed my laptop left it like brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A step to technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy one is one of the stores that opens us and takes us by the hand to technology thanks to Best Buy because it helps us to illustrate ourselves with good things of good brand and good quality and above all at a very good price and with the facilities as they are within our fingertips

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing the difference of having them ready and waiting is the best feeling. I have not needed to take my device to them but it just helps ease my mind having an extremely strong backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and definitely worth every penny. This really gives me the piece of mind knowing I can get some help and my ps5 replaced incase of any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could not have done better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    since I am not a player but my great nephew is I can say that he really loves the xmas gift. It was something he did not know he was getting. It has also made him very responsible of taking care of expensive gifts. All in all i would say it the best investment for me to him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah it’s good to have even if you don’t ever use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service with attention to detail. Fast turnaround time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used yet but they've been great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed yet but happy to have it just in case. They've helped with other items in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this option for anyone spending this level of money on anything electronic. Can come in handy for a variety of reasons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very helpful in the store the made my shopping fast and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team very professional and with excellent knowledge

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection Plans for the win

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It never hurts to have a protection plan that cover accidental damage, definitely when you have adorable delinquent children and pers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always purchase the protection plan from Best Buy. I've had to use it several times and they do not disappoint. They have the best hassle free, protection plan hands down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fix my ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best experience I ever had very respectable and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S/o The Geekers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    S/o all the geeks, idk how to fix stuff so they're kinda cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BESTEST BUYS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE BEST BUY THEY ARE REALLY THE BEST CAN NEVER MISS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item 100% recommend all my friends is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worker at the store was very helpful. I was buying my son a gaming console for Christmas and had little knowledge about the difference in consoles. And the young man was quick to help me make the best purchase possible.

    I would recommend this to a friend