Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2970 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,970 reviews
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it because we never know if we going to need any repairs for the play station and on the store they told me the geek service make a good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the warranty!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel secure with the added protection plans Best Buy offers. Fortunately I have not had to use one yet but provides peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stick drift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told by others people that I wouldn’t be able to claim my ps5 remote on my Geek squad protection plan and I would have to buy a new remote (STICK DRIFT) but Best Buy employees help me set the claim and now I’m just waiting for my new remote to arrive in two more days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy any great product you have to get insurance never leave home without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD BEST SERVICE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST THING EVER! GREAT CUSTOMER SERVICE! HIGHLY RECOMMENDED WHEN PURCHASING PRODUCTS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very helpful with my son ps5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience they answered all of my questions very professional and I would definitely come back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feeling safe

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love of having the thought that our item is covered with protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Taking care of my ps5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is an excellent choice to protect my console from possible future problems, in fact the seller recommended it to me a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Easy to use, definitely worth the buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a.k.a. G squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for covering my PS five. I’m so happy with geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST INSURANCE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love their insurance only reason I buy all my electronics here to be honest it’s great and done quickly !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad helped with my monitor

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Greek squad product a person can get . So thankful for them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good communication. And good prodect Thank you so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protections plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the 2 year protection plan i dont have to worry about if it has problem i can take it on to get checked out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it thank God but it's there if I do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family enjoys the TV and the pictures quality .Its best to watch a movie at home than going to the movie theater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Online order

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy a geek squad protection plan on amy major purchase that i can. I have only had to use them a few times but was very happy i had the plan every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance you get what you pay for

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can i say about this never had to use it before (knocks on wood) it does it's job i do mine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    400 would be great for christmas

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully i wont need the warnety in store service was amazing i asked the guy if he had any ps5s an he said ye i think we do follow me an bam next thing you know i was out the door with a ps5 not to msntiom it was black friday it was MADD BUSY give that man a raise hahahahah

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the protection of having my problems protection

    I would recommend this to a friend