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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2920 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,920 reviews
  • Rated 5 out of 5 stars

    One use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only get to use it once. When it does, gotta buy a new warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong backing your product up with a warranty replaces anything for any reason

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive, not to get a protection plan I hope I never had to use it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Everything was on point till random problem occure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was ready for pick up on time but after a few months with minimal use it stopped connecting to tv but console still turned on and with my geek squad service i purchased with the item i am hoping to resolve the issue at my appointment time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have with the more costly electronics. Great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The New playation 5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    some are calling it a slim it’s not and I don’t know why it doesn’t have any slim qualities at all. It’s just a smaller system. Oh well people could think what they want it’s all good I guess 

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A matter of necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it so far, however I do believe it is a necessary service to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm definitely buying all electronics through best buy from now on I like that you can bring your items to the store instead of having to mail them somewhere and wait for who knows how long to get the new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision i made. The agent was the best in help me with this purchase decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You should always consider this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it you wont regret it. I have bought it for every single item i own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pay for it self only thing I don’t like is it a one time replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy we got this plan just incase anything were to happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the warranty and the geek squad helping me was such a pleasure and very happy that I purchased this from Best Buy. I definitely recommed to buy Best Buy and get the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was outstanding,geek squad helped me with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So helpful when talking to them. Solved my tech issues so quick and effectively.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad services are awesome, very professional and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 pro protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust that geek squad will replace if need be in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have from tech support to installation and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Except Christmas present l

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for any console highly recommend it. A+++++++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must protect my investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the title says, "You have to protect your investment"! These systems cost too much money not to buy some protection for them. So, that's why I picked this up for my game system, controllers, and accessories.

    I would recommend this to a friend