Customer Ratings & Reviews

Always have been easy to replace products that have been accidentally damaged. I've had wires torn, computers not booting up, broken screens, etc and they've always been helpful. It's a good investment on expensive products. You never know what'll happen so it's nice to know you'll be taken care of

Anytime I have had an issue with anything I am always given an answer and help immediately. Many of my friends and family also use Geek Squad.

Geeksquad does a great job at making sure accidents are covered and will either fully repair or replace your device within the window that you bought it!

Always get it with all my electronics purchased.I definitely recommend is nice to have warranty

As the title says, "You have to protect your investment"! These systems cost too much money not to buy some protection for them. So, that's why I picked this up for my game system, controllers, and accessories.

Having the warranty and the geek squad helping me was such a pleasure and very happy that I purchased this from Best Buy. I definitely recommed to buy Best Buy and get the warranty

I haven't really needed to contact Geeksquad, but knowing that I have their services is excellent!

This is the best service program out there!!! I buy a lot of service plans and not one I've purchased so far compares. I shop at BB a ton and I buy their service plans every time! They actually do as they say and don't ask any questions, just fix your item(s).

Still trying to figure out if it’s worth the purchase will come back with and update when in need

The best if I have technical issues I’m 100% geek squad will be able to help me

Happy to have it, they explained its easy to use and how to use it

It’s really easy to use and really worth every cent of the cost

Purchased this incase something happen , wee would be covered.

Very accommodating people, we had a problem with a playstation dual sense controller, and they assessed the situation, checked it, then instantly put in an order to ship us a new one, no questions asked, 5 stars!

This warranty definitely came in hand and played a nice role in my situation at the time honestly I don’t know what I would have did without me got a brand new game same day

Great help quick response time fixed me up every time

Cant go wrong backing your product up with a warranty replaces anything for any reason

Peace of mind knowing thag geek squad has my back if something goes wrong.

Recommend purchasing. It is worth it with any electronic

Best decision i made. The agent was the best in help me with this purchase decision.