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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2970 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,970 reviews
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive, not to get a protection plan I hope I never had to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A matter of necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it so far, however I do believe it is a necessary service to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV correctly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best money I've ever spent. It gives you peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my electronics are always covered by geek squad protection! Never had an issue with technicians they always do a very good job and are very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only get to use it once. When it does, gotta buy a new warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great add on for major purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    adding this to all my pricey electronics purchases has given me added redundancy for any failures. Since gaming headphones and controllers go out quite a bit. i use this for headphones and game controllers as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service very helpful and understanding

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Ps5 geek squad protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services they handle their product return exchange very well and was satisfied when I need a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cost effective warranty for new PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shortened longevity of gaming platforms due to excessive use prompted me to purchase this service warranty. The coverage for the new PS4 that our son was given for Christmas is in force and it couldn’t have been easier to purchase and implement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always friendly and professional..................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing to have especially for the PlayStation five because it covers all damages and will place it quick and easy I would recommend this to everyone who is very lucky to purchase this early

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price helps cover accidental damage sent in an email

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You should always consider this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it you wont regret it. I have bought it for every single item i own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have with the more costly electronics. Great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Geek Squad. Why wouldn't you protect your investment? Get Geek Squad if you don't have it already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my ROG Zephyrus G15 gaming laptop. I purchased this in the past for my PS4 and when something happened, they just swapped it out for me. Great Product as I hate when I don't have enough revenue left to purchase for all my technology hardware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever we purchase from Best Buy we get the protection plan. They cover most things and make the process so easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pay for it self only thing I don’t like is it a one time replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So helpful when talking to them. Solved my tech issues so quick and effectively.

    I would recommend this to a friend