Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2971 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,971 reviews
  • Rated 5 out of 5 stars

    Always get geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So helpful when talking to them. Solved my tech issues so quick and effectively.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beyond happy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad they offered me this protection plan as I do tend to be clumsy with me stuff, so having this for my ps5 is a huge weight off my shoulders.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad with my repairs and service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team at the San Angelo store are very knowledgeable and quick with their service. I have been dealing with them for several years with no complaints. Thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have protection for an expensive piece of equipment. It gives me peace of mind in case something accidentally happens. I at least want to get a good couple of years out of this expensive gaming console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case scenario!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I bought this for my ps5. Haven't had to use it just yet but I've always heard good things about geek squad so hopefully they don't disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy we got this plan just incase anything were to happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was outstanding,geek squad helped me with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad services are awesome, very professional and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 pro protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust that geek squad will replace if need be in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad has always helped me with the replacement items and I really appreciate them a lot. 10 out of 10 would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have from tech support to installation and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Except Christmas present l

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for any console highly recommend it. A+++++++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yippie

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get a second controller because my first one was drifting a tiny bit, definitely worth the insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps 5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing i would buy it again gave it to my little sister for her 13th bithday she was so happy and exited love my Purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was great purchase would recommend buy I here at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad equals a peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i didn't need it but it provides a peace of mind that is needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeah, I don’t know if you definitely don’t like it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally took me by surprise. I didn’t see the power coming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and convenient process. Hassle free and zero complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind knowing if something goes wrong I have coverage

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love it

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it geek always comes through live for this helped me alot.

    I would recommend this to a friend