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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2971 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,971 reviews
  • Rated 5 out of 5 stars

    Great to have in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love getting this feature because it gives me an ease of mind in case anything happens and I need replacing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its worth Having plain and simple. For security and forbpeaxe of mind.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Everything was on point till random problem occure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was ready for pick up on time but after a few months with minimal use it stopped connecting to tv but console still turned on and with my geek squad service i purchased with the item i am hoping to resolve the issue at my appointment time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in and out in the store in no time. Such quick service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Necessary evil for expensive toys like ps5. I’ve had systems go bad randomly so these insurance deals make sense. Ive used them for tv installs as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good option to choose because things happen all the time. I would rather get my game checked and fixed rather than have to buy a new game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tool to buy for peace of mind when purchasing something you do not want to purchase again (or at least until the newer version comes out).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amaze With Geek Squad !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you think Geek you should always think about Geek squad , they installed my tv in no time and when I say no time is not spending a second on the wrong ! The service was extremely excellent .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LittleDj

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks squad they are a great team help me with my computer? I needed it. It was very important towards my work and they got it running awesome team amazing team I’m happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is very nice staff i went to check what is wrong with my air pods after they check they give me new one that's so cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel secure knowing the item that I purchased is covered & if anything happens in the next 2 years I’ll be able to use the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing I could’ve done!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I haven’t gotten a chance to use the benefits of this warranty. I know it will come in handy due to the fact my son is younger and sometimes he has accidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know I have protection, and if my device breaks I can have a backup plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for protection ! Best Buy great store with great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 yr protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again such a bargain for the money to have the protection for 2 years…. The ps5 is an incredible system and an investment… I can’t imagine not getting the extra 2 years of protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Martika

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was necessary for me to get protection because I have little children and they are not always carful so in order for me to get it fixed fast I wanted to get it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is also arguably the most polished computer-help service, offering not only online help, but in-store and at-home repair services, too. ... Geek Squad technicians, on the whole, delivered the best results among the services tested, and they didn't pester me to purchase additional products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased the warranty in case I have problems with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good feeling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have when making big purchases. When ever i have had an issue...they are quick to fix or replace an item. Security blanket as stuff happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are knowledgeable and courteous. Appointments dont take very long and communication is clear

    I would recommend this to a friend