Customer Ratings & Reviews

In a day and age when customer service is not what it used to be....every time that I have called for help, the Geek Squad has been amazing, professional, and the best!

Why not have a warranty just incase anything happens. Always safe to have a backup plan just incase any of your devices doesnt want to work properly. Hassle-free

Love the geek squad just wish they traveled to our area which is 120 miles from 2 different stores in 2 different directions. Very disappointed!

If you’re purchasing a game system, computer especially for your children. This is an absolute must have! I have purchased protection for all of this for many years now and yes it pays off and I have had a game console replaced with no charge before, even when my kids accidentally knocked it off a dresser and it stopped working. Definitely worth the money!

Great service for the price! Great turnaround for the price!

We love geek squad and how quick and easy it is to use their services!

Super thankful for having purchased the warranty through Geek Squad. My PlayStation decided to turn into a brick 1 year after purchase and the warranty covered a complete new system. Sad it’s a one time use for as expensive as it is but I’m glad none the less. Would have given 5 stars if it was cheaper.

Extremely underrated program definitely recommend this.

Two year warranty, happy to know I’m covered for two years.

My old first gen PS5 would shut down on me and luckily i still had Warranty to replace the old PS5 and got the newer updated PS5 model.

Nothing beats this warranty. I mean, you spend alot of money on the console and extras....better believe I'm getting some security....

If you’re getting a PS5 you might as well get it protected! The geek squad comes in handy

When something purchased goes wrong, I ask for the help and they assist my needs. Some purchases made with this added never used, but never regret on still adding in. Unexpected moments hurt inside, within certain situations without is very regrettable. Please add this in every for certain purchases.

Very good game console my son loved it it was his birthday present

I got this for my PS5. It’s worth it especially since I have young kids running around. I do think that if you’re a My Best Buy card member they should give us at least a free 6 month geek squad protection on our first buy. Many Thanks

I love geek squad they are amazing and very helpful

You have a problem with my tech I go to the geek squad and they help me working me an idea with my problem and they give me other options

So worth it! I bought a disc PS5 and it had some hardware issues, brought it back and they replaced it immediately!

I had to use Geek Squad for my laptop and the experience was nice and easy. I would definitely use them again. I got everything I need to be fixed with no additional cost. They were also honest and upfront about everything going on. I definitely recommend them if you buy anything through Best Buy.

The playstation station 5 is amazing! Runs great already having a great time