Customer Ratings & Reviews

I have not been let down yet by geek squad and I hope that I will never be. When my TV went out on my I was glad I had renewed my GSPPa few months before. The plan not only replaced my old TV with a newer better one, it also left some store credit for me to get a few more things. I bought this plan for my new PS 4 because I don't want to be left without paying battlefront or destiny the taken king.

Extra protection is always a good idea, especially after warranty runs out

Geek Squad is always very helpful and have a friendly attitude. I trust them to fix and prices are good. I have scheduled many times and left satisfied.

Best console!! Soo happy i finally switched over to PS5

Geek squad is always there when it comes to all and any tech support I need. Very knowledgeable, kind, and just all round rockstars!

Love my PS5. Protection plan is a must for big purchases.

I purchased a 30th anniversary. That was supposed to be new, not open. When I got it, the seal was cut and everything has been touched. Tried to contact customer service to get some kind of discount for purchasing an open box when it was supposed to be a new box. They talked to the customer service and they were completely rude and I didn't get nowhere so I guess this will be the last time I purchased anything. And I will tell everyone else to go somewhere else to purchase items

I got my protection plan for both my ps5 and my headphones in case of any accidents

Very quick and reliable process from the geek squad

Nice to know my expensive electronics are covered. Always treated well and my questions are always answered. Problems always solved.

recommended. I hope I don't use it but I feel safe having it.

If you’ve got a product that can easily be damaged by small children, I highly recommend getting this protection for it.

Hopefully never have to use but I have heard the PS%. controller might act. up before the year. is. thru so nice to have

If possible and depending on the item, I always purchase Geek Squad protection. In fact over the years, I have had to use it a couple of times and Best Buy was great about replacing my item.

Haven't needed it yet but ive heard good things, i hope i never do need it but i feel comfortable knowing its available.

Whenever I need to use the service I'm and given great customer service and knowledgeable individuals.

best ps5 ever i love thedesign of this console i recomend it

You never know when you might need it. But it's a good thing to have if you do. Cause you never know when something will get knocked over or dropped and broke.

I always get geek squad protection for all of my electronics. They have the best protection programs around. The service is good and they always present options to beat serve you. I rarely had any devastating accidents with my electronics, but when I did, the ease of replacing it was great.

Every time I had a issue I went to the store and they were very nice and helpful