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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2931 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 2,931 reviews
  • Rated 5 out of 5 stars

    The best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always able to fix my problems and if not I usually get to exchange the product for a new one or get a refund. Doesn’t get any better than that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Preventative measures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have heard wonderful things about the Geek Squad. Hopefully never have to use them for any repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better protected than taking risk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have it in any case I need to do any repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 special order

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, they helped me special order what I wanted. Best first experience in electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very helpful, they solved all my doubts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must when purchasing expensive products from Best Buy. I love the ease of returns and exchanges with this program. I highly recommend and you won’t regret it. Always check your account to ensure your Geek Squad is up to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, upwards and onwards

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Very good purchase for getting this for my PS5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play with confidence.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install but this product provides ease of mind knowing if you have problems to get it fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely needed the protection plan because of the price of the system if anything goes wrong we're covered for 2 years so she can game worry free...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully won't need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this just In case, never know what may happen to electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Movie Theater Style

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 86 inch tv. Small apartment so it takes up the entire wall. Don't need to hang pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use my warranty yet but they explained to me that it covers any damage done to the system so that’s good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and quality for the reassurance that you get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return on a PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was given my money back from the return and the whole process was done much quicker than you would expect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind. Thats whatbis important. Better to have it and not need it than to need it and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan to stay in touch with my devices and my kids very happy with this plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always good to have a warranty on any product you buy just in case something happens to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yup, it is geek squad protection. couldn't tell you what device it was for though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan as literally save me $$$ With having younger kids, they are always doing something!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A best buy buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been apart of anything I buy.

    I would recommend this to a friend