Customer Ratings & Reviews

Glad I have this. If it wasn’t for this plan, I’d be stuck with a bust PS4 Pro. Now I have a PS5 instead.

Amazing and very helpful, my PS5 had broken again for the 2nd time and they pulled one fresh off the truck for me

Best Buy customer service has always been absolutely amazing and are always helpful and definitely know their store and product information

i have not used it yet i hope i dont have too.. but as expected from gueek it should be an easy transaction quick repair

Get this along with any of your major purchase. It’s not worth the heartache if something goes wrong.

I bought this to go with my PS5. It’s definitely worth the purchase for your high end electronics. If you don’t ever use it, even better. But the piece of mind is definitely worth it

Amazing console very good controller the console runs very smooth on my monitor and tv way better than Xbox and

Got this for my game console. While I had problems I always feel its better to be safe than sorry. Ive learned my lesson the hard way not having extended warranties

It is always worth it to get the Geek Squad protection! Replaced same day.

A little on the pricey side. However, it was convenient to purchase warranty at the same place I purchase my PS5.

Never needed it but nice knowing you have protection if something happens to your console. Never needed it.

I have not had a chance to use this so I don’t know. Did I receive an email to register the PS5?

I have purchased many of these in the the past years. I have been satisfied with B/Buy replacement policy, if the product is unfixable they replace it or reimburse you the actual sale price and you can purchase another item.

Love the 2 year option!! Great for mistakes that can happen in life.

Nice to have this in your back pocket with any purchase made.

Great coverage, had a small damage due to the setup and it was replaced with a new one without questions.

I added this service to go along with the PS5 that I purchased for my daughter. I’d rather her have it and not need it versus not having it and needing it.

Always very satisfied! Show up un time, repaired and professional diagnostic!

Awesome system awesome service.. we love Best Buy.

I love my new ps5 My son is happy and I am also happy to see him happy. The staff is very friendly and efficient.