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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2931 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 2,931 reviews
  • Rated 5 out of 5 stars

    Get your protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always willing to help, very good customer services support!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the support and help that I receive from Geek Squad they are truly the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great deal for a great warranty. I hope we never have to use it though!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my PlayStation 5.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got the protection plan. My son spilled coke on mine but tan is to Geek Squad I was back to playing in no time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IS SO HELPFUL!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT CUSTOMER SERVICE!!! ALWAYS SO HELPFUL & ALWAYS FIX THE PROBLEM!!! THANK YOU ALL SO MUCH FOR YOUR HELP!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If anything happens to my ps5, they will help me repair or fix anything I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad more like God Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy's protection plans are top notch. Excellent terms and excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have just in case you have some crazy situation take place a year or two after purchase. I've had several scenarios where a year and a half later the item went out and luckily they were able to just replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont go unprotected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use and hopefully I never do but dont take a chance and not be protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Making a safe bet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever purchasing big ticket electronics you always go with the extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad and all they have to offer, certainly have helped us out a few times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind with Geek Squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this protection plan gives me peace of mind with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think geek squad are amazing really helpfull really recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting the extra protection on appliances or pricey items. Had it for a refrigerator that was purchased from Best Buy as well and it was really easy to deal with them. Also got money back for all the spoiled food. That was a nice added bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PS4 just shy of 2 years finally died. Had I not bought this protection plan I would've been out of pocket to replace it. The best part is you get the entire original purchase price refunded on a gift card, not just what it cost today to replace it. At $2/month, it's a no-brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    create deal from Geek squad . i which i had insurance on my previous smart tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people great service very friendly fast service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first PS5 power cord went out & I regretted not getting the insurance don’t make my mistake

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best on fixing and very polite...thanks for everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to insure your products. Nice company to help you out with any issues.

    I would recommend this to a friend