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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2931 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 2,931 reviews
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend if you ever have damages, or anything ever happens to your ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and best manager on duty at Northridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the 2-year protection plan for the PS4 Pro because it's expensive and if anything happens to it they will replace it with a new one. They no longer fix these, but give you a new one. Especially for a game like this i would recommend spending the money on the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It always good to purchase this service because they will be able to help if something goes wrong with your system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am more than happy that i purchased this with my PS4, lightning struck my house and for some reason my PS was the only thing affected, i just took it in and it was replaced right then and there same day! Plus it rolled over to my new one and that made me happy as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement is done so fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy when you have clumsy boys at home who have really bad butter fingers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it because you never know what could happen, glad best buy offers this and at such a cheap cost to keep your stuff safe that you paid top dollar for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind - good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is always worth it.. I get it on pretty much any electronic device I buy at Best Buy... peace of mind is definitely worthwhile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I havent used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent used this service yet but i will be sure to let u know wen i do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They help you with what ever you need u should got check with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squid helped my parents set up their laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the ease of being able to reach a tech for support was a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never really had to use the replacement but I’m sure if I ever needed to return or replace an item it would not be a struggle. Great people working there and always answer questions in a professional manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranties are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? These Geek squad warranties are always great! The service is unmatched, the price is extremely fair, and Best Buy is always willing to lend a helping hand if you have one of these warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best of the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mega super nice storw and work personal. Atemtopn , disponibilitu etc etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have extended warranty on your devices you never know what can happen in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the added protection never any problems getting things fixed or replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help fix my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents help fix my computer even if it wasn’t something major!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is definitely worth it, can’t beat geek squad warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Geniuses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, quality expertise, very promising

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, great products, friendly and respectful, Best Buy is Awesome !!

    I would recommend this to a friend