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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2931 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 2,931 reviews
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives us the peace of mind when purchasing and expensive electronic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Cintiq.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful in connecting my equipment. Having not knowing what to do to connect my Cintiq the agent was quick and a great problem solver and had it running in minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price; you really can’t beat the protection that they offer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordability. Insurance / peace of mind, Customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gooood service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They recomend me this and was a great deal i have my stuff save thank for everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage.....haven't needed to use it but price was good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with the first ps5 it wouldn’t turn on. Second one I went to geek squad to make sure it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System was always top notch and can’t wait to see what Sony does next

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind with great protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great promotion. Geek squad member was very educated in sales.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is super professional and a must buy for any expensive electronics. I broke my controller by dropping it on accident and they gave me a new one. This is a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My insurance is amazing allowed me to replace my laptop for a little about

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plus so much more!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a peace of mind that if anything transpired with your products that you have an amazing protection plan to back it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy customer service store is the way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will admit I had a great experience, but never had any installation or electronics that need some learning, so I cant really input on that side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed my repair Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All their paperwork was in order, they could find my information, took back the system, explained the process, answer questions and I wasn't treated like I was being a bother.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is great, cover the unexpected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was outstanding. The employees at best buy are polite and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very simple process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Girlfriend dropped my controller in the water so I ran to bestbuy and got a replacement quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employees were very helpful when it came to helping us choose the best Christmas gift for my son!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice 55" tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought the new Tv for the kids rooms and its great. It was a good price for a good Roku Tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not needed to get my items fixed yet but its only been 1 year since I bought my system. I stil l have about z year till it expires we will see if its a good purchase by the en of the 2 years

    I would recommend this to a friend