Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2931 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 2,931 reviews
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful company will recommend to anyone in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    need this for most products because problems will occur if you use your product enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get this!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always gives me peace of mind about my purchases having this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, everyone needs geek squad every now and then.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the right thing to do doing that the vast majority of the time those expensive computer and tvs die in short time .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In these uncertain times, you can rest assured that the Best Buy Geek Squad will put your mind and pockets at ease when your products run the risk of malfunctioning for almost anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plan and will buy it every time for my expensive devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PlayStation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up , fast and responsive. Graphics are amazing and detailed,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me with my questions

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very helpful and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used yet but will if I need too hope I never will

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playsatin 5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im glad there protection plan and if anthing happens i know geek squad will be there to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say here , the policy gives me peace of mind .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have when items break. I only purchase and insurance plan from Best buy as they stand by their service plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it! May save you money later.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the protection if you think the device will fail or break. It's helped me when kids break a device and had it replaced no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Get

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the protection plan for anything best buy ive used it on several things and def worth the purchase. the protection plan covers basically everything especially since I got it for my PS4, I wasn't going to buy it without a protection at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already had to have their help with my lap top they do good work in a tumor manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Groovy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always capable and communicative. Never had a bad experience

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GEEK SQUAD SAVES THE DAY

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes the nerves away. With a new console so limited it is nice to have the geek squad. My only issue with this is the controller coverage. Which says they will replace the controller that came with the console. The replacement controller was in worse condition than my own

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should always get the protection plan it has saved us once before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love em

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy to have the peace of mind with geek squad service.

    I would recommend this to a friend