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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2933 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 2,933 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I have not been able to use this yet as my PS5 is working flawlessly but from what I understand I have two years no matter what happens can't go wrong with that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service would highly recommend to anyone else friends or family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. Recommend covering your item with this insurance. They have your back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent…………………………………………………………………………………………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that for a little extra I can get peace of mind and for a long time at that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank for the protection, very happy with the peace in mind it gives me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a must , the service is always needed when you have complex problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant never be too safe expansive products require extra safe guarding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our son was very surprised! He loves his PS5 he sits in his new Rocker chair and plays on his PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan and I have no doubt that if needed, The Geek Squad will take care of me expediously!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont sleep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta have protection foe everything when its best buy

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Get it

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good in case you ever do something dumb (or life wants to screw you over)

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea what im reviewing best buy just told me they would give me points for doing it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great system. I had to send my launch system to Playstation directly because it had graphical, cpu and rest mode issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service provides peace of mind and is very cost efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing people help me with my issues and great customer service

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    unhappy customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a PS5 that went thy did not fix it and and still under warranty. So i guess it had some type bug. we got a new one but they could at lease give the warranty amount back if they will not fix it. over the years we have used yall and never had a bug or any problem like that so i dont know what happed there. disattisfied.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is helpful in the long run to protect the product purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good idea for when you're always on the go and working hard!

    I would recommend this to a friend