Customer Ratings & Reviews

We have a PS5 that went thy did not fix it and and still under warranty. So i guess it had some type bug. we got a new one but they could at lease give the warranty amount back if they will not fix it. over the years we have used yall and never had a bug or any problem like that so i dont know what happed there. disattisfied.

Highly Recomend. I always get the warranty. Geek squad is always helpful

I trust Best Buy Protection plan and this is a peace of mind if you love your purchase.

I highly recommend purchasing protection plan on high end devices of any kind from best

I purchased a 55'' led tv a few years back and kids broke it and if I didn't have this protection I would have had to buy a whole new TV or pay 2 grand to fix.its worth it..

Great and fast service! I’d highly recommend using the geek squad!

This is something I always buy with pretty much anything that it is available for. No matter what may happen you are covered and all you need to do is come in and your problem will be resolved with a new product.

Awesome system, good functionality, just wish it actually had a web browser.

I purchased this with my vizio 65 inch tv but haven’t had to use it yet. Good to know if something happens I have a protection plan to help me with the problem.

Geek Squad Protection is an absolute must for any products I purchase at Best Buy. Nothing like peace of mind to really help enjoy your devices to the fullest.

This is great to have to protect my electronic purchase.

This protection plan always come through clutch for when my stuff messes up

Nice to have just in case. I got my ps5 controller replaced with a new one after one of the controller triggers broke all of a sudden

I always bought protection program The better and most important they replace it for accidents or when products suffer electrical failure

Great value. I really suggest you guys get this!!!

Bought this just Incase hopefully I never have to use it though knock on wood haha

It’s good to have protection especially for your ps5 if you have kids and your controller get a drift

The geek squad has done amazing work on my devices after getting some virus. The latest laptop that I purchased, it hasn't been six months, yet they fixed it right away.

I have learned 1 thing about electronics over the years... WARRANTY! Things can go bad and when they do a warranty can save you a HUGE headache! I have had nothing but great experiences w/ Best Buys geek squad protection.

So far so good! It’s great never give me a problem for a second and i have been using it for over 2 years.