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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2935 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,935 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1000% worth it for any new product in case of any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 all day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how they help me in my time of need about the ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You be crazy not to use this program. Easy and no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No better competitionoutside outside Geek squad protection plan. Highly recommended. Any problems a replacement will be available ASAP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I’m spending $500 on a gaming console might as well get insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The less I have to worry about a warranty on an item, the better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 years warranty worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the warranty. Worth the money and lasts for two years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bunch of guys very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bunch of guys very knowledgeable! You can count on the geek squad to you to fix your problem or solve your problem but they are the guys to go to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when you might need it so get it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son actually dropped his play station and the physical damage was covered. Thankful I got the plan. Was credited all I spent less the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the time i walk through the door service was awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a must to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strongly encourage everyone spending a little more but being sure that if anything goes wrong with yoru device thie protection plan will allow you to get a free repair or replacement of yoru item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and no long wait time consistently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for a microwave for daughters dorm room, best decision made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sure if I need this. It will be great and worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this added protection yet but the times I’ve used the protection on other items bought at Best Buy in the past my experience with the Geek Squad has been excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you can’t really beat this. It’s one of those things where you hope you don’t need it, but are glad you bought it when you do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Large Purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it for any big purchases at BestBuy. I had one with both of my playstation 4 pros and they did a excellent job at getting them fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wish u could purchase longer plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a life saver but my systems always crash at 3 years so sometimes it doesn’t matter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Please use this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please use this it is stupid to buy an expensive console and not make sure it is protected

    I would recommend this to a friend