Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2935 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 2,935 reviews
  • Rated 5 out of 5 stars

    Happy with purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time purchasing geek squad protection. I feel confident with the purchase. I will get geek squad protection on all future purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to be pay for the insurance even if nothing happens to the device... Than not paying for it and something happens to that electronic device and have to pay to fix it or to replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get warrantys at best buy because there is never no problems when you need to take somethin to get fixed or get a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my PS5 instantly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my artificing PS5 the moment I brought it in Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your devices!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never hurts to add protection to your products. Especially if you have kids, then you would definitely want this to protect your devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S/O to the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We actually bought this service because of the Geek Squad guy who helped us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a good way to take the nervousness out of buying a computer and wondering if it'll always run at top quality I would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I got the extended warranty,it good to be protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a PS5 or Xbox well any electronic that is newly released, just get this protection. It's a great service and well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jaheim remix

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacemt if needed for PS5, sign me up. Just in case...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great coverage for the new console i purchased. Gives me a piece of mind to have a full product replacement, even for spills and drops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They replaced my game controller without questions

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get this service! It's the best! Save yourself time and frustration when something breaks or stops working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my son being destructive as he is, the replacement of the disc if he screws is it worth it to me. I don't pass this by, and I hope my son outgrows his phase before the 2 years ends :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad explained why my product was having issues and advised me on the whole process of getting my products back up and working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good and i use it often. A little expensive for what you are getting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a protection plan for my purchase a month later it was easy and fast just needed my receipt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a PS4 when it first came outfit some reason it stopped reading the games. Took it into Best Buy and they replaced it all because of the protection! Buy it you won't regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    70 inch TV needed protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get it for my boyfriend 70inch tv which was an amazing deal. Protection is needed the 5year plan is worth it. He loves his TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow ps5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 is the future of console gaming Sony nailed it and will succeed with this new generation of video games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to get accident protection, never know when your PS5 might fall off the table lol

    I would recommend this to a friend